Fit bit charge 48/23/2023 In response to a forum post, a Fitbit community moderator offered a workaround for the unresponsive screen, which involves connecting the Charge 5 to the charging cable. A few months ago, some users also reported having to deal with a blank screen. The battery drain issue first surfaced in 2021, when several users posted to Fitbit's community forums about the problem. This is the latest in a long line of complaints about the Charge 5 draining too fast or bricking. "In the meantime, users should contact Fitbit Customer Service at to help troubleshoot the issue." "We’re currently investigating and will update users when we’ve identified the issue," Fitbit added. ![]() ![]() In a statement to Android Central, a Fitbit spokesperson said the company is "aware that a small number of Charge 5 users are experiencing problems with their devices." Gadgets and Wearables reports that Fitbit is offering a 35% voucher for affected customers. Regarding the abnormal battery drain, a Fitbit customer support representative apparently told one user that there was no remedy for the problem and offered a discount for purchasing a new device instead. Furthermore, there have been numerous reports of the tracker's screen going dark or the device failing to sync with the paired smartphone. A growing number of Charge 5 owners have taken to the company's online forum to complain that their fitness trackers have suddenly run out of juice or have become unusable following a recent update.Ī few weeks after Fitbit introduced a bunch of new updates for the Charge 5, some users reported that their devices were draining faster than usual. If you've been wondering why your Fitbit Charge 5 isn't displaying anything on the screen or draining quickly, you're not alone. Fitbit is reportedly offering a 35% discount code for the purchase of a new device, assuming affected customers are still under warranty.A few other users have reported that their tracker's screen went dark unexpectedly, but Fitbit has already provided a workaround.Some Fitbit Charge 5 users have reported that their fitness tracker has become unresponsive following the latest Pixel feature drop.
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